Privacy & Policies

This Agreement was last modified on August 2023.

At Whimsy and Wonder, we care about your privacy and want to keep your personal information safe. When you use our website, we may collect some details like your name and email to make your experience better. We use this information to process your orders, personalize your content, and send you updates and offers. Don’t worry, we use industry-standard measures to protect your data from unauthorized access. Sometimes, you might find links to other websites on our site, but their privacy policies are different, so we can’t be responsible for them. By using Whimsy and Wonder, you agree to our Privacy Policy. If you have any questions, just email us at contact@whimsynwonder.com

How to cancel your order?

To cancel an order, contact our support team within 24 hours of purchase for assistance.

How can I return a product?

To return a product, follow these steps:

  • Contact our customer support within 30 days of purchase.
  • Provide the order details and reason for return.
  • Wait for our confirmation and shipping instructions.
  • Pack the product securely in its original packaging.
  • Ship the item back to us using a reliable courier service with tracking.
  • Once we receive and inspect the return, we’ll process your refund or exchange according to our policy. Note that certain products may be ineligible for return due to hygiene or customization reasons.